Built only for NDIS & disability providers

The system your whole provider runs on

Rostering, the worker app, progress notes, compliance, NDIS budgets, invoicing and HR. One platform, end to end. AI is woven through it all, so the admin mostly does itself.

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7-day free trial Australian support No lock-in
GPS verified
Clock-in confirmed on site
Audit-ready
Documents up to date
CareHub JT
My Timesheet

Completed shifts grouped by fortnight

12TOTAL SHIFTS
46.5TOTAL HOURS
FN11 · 1 – 14 June12 shifts · 46.5 hours
Generate payslip
Jordan B.
Fri, 12 June · 07:02 am – 09:01 am
Late (2min) Note missing Personal care
✓
Progress note addedHours from actual clock-in & out
Processed
Schedule Training Timesheet Documents More

Not a generic rostering tool. CareHub speaks NDIS: plans · funding categories · SIL · PRODA · price guide · worker screening

One platform, three experiences

Powerful for the office. Simple in the field.

The same live data, shaped for the people who use it every day.

Directors & managers

Run rosters, clients, NDIS budgets, invoicing, HR and recruitment from one console, and see margin per client, not just revenue.

Explore the office console

Support workers

Shifts, briefings, GPS clock-in, notes, incidents and handovers. Everything for the shift, on their phone, nothing missed.

Explore the worker app

Support coordinators

Drop in an NDIS plan and CareHub extracts goals, funding and dates. Track PRODA, consent and every participant at a glance.

Explore support coordination
End to end

From job applicant to profit margin.
No stitching five tools together.

RecruitAI reads the resume, Indeed feeds the pipeline
OnboardDigital induction, screening & signing
RosterTemplates, conflicts caught, series & sync
DeliverGPS clock-in, briefing, checklists
RecordNotes, incidents, ABC charts, handover
InvoiceNDIS-aligned, generated on schedule
UnderstandMargin per client & service, live
Rostering & shifts

Rosters that build themselves around your rules

Shift templates, recurring series and conflict detection do the heavy lifting. Import an existing roster, sync to calendars, and approve shifts in review, with a timeline view of exactly who's on, when.

  • Conflict detection: clashes and double-bookings caught before they happen
  • Templates & recurring series for the routines that repeat every fortnight
  • Roster import & iCal sync, plus shift review and approvals
  • Timeline calendar: the whole organisation on one screen
See the office console
carehq.au/roster
Week of 8 – 14 June0 conflicts
AMAmara M.7:00 – 1:003:00 – 8:00
JTJordan T.9:00 – 2:00
SKSarah K.11:00 – 4:00Open shift
DLDavid L.Sleepover
The worker app

Every shift starts and ends in their pocket

Workers see their fortnight at a glance, read the shift briefing before they walk in, and clock on with GPS verified against the client's location. Notes, incidents and handovers happen in the moment, not at the kitchen table at 10pm.

  • GPS clock in / out with smart handling for early starts
  • Shift briefings & checklists so nothing gets missed
  • Progress notes with photos, structured incident reports & ABC charts
  • Clean handovers: read the last one, leave the next one
See the worker app
CareHubJT
Clock In / Out
Next shift · Jordan B. · 7:00 am
✓
Location verifiedYou're at the client's address
Clock In
Shift briefing
Read before you start
Mobility
Uses walker, so allow extra transfer time
Allergy
Penicillin. See care plan
Pre-shift checklist3 of 3 complete
Done
Schedule Training Timesheet Documents More
NDIS budgets & finance

Funding never quietly runs out. Margin is never a mystery.

Plan budgets sit on a live timeline with projections, a budget-hours calculator and a SIL estimator. Completed shifts become NDIS-aligned invoices, generated on schedule, and profitability is broken down per client and per service.

  • Core budget tiles and projections that flag overspend early
  • NDIS-aligned invoicing from templates, or parse existing invoice PDFs
  • Remittance tracking, exports to PDF & Excel, staff payments
  • Profitability per client & service so you can see where the margin really is
See budgets & finance
carehq.au/budgets
$48.2kCore remaining
71%Plan elapsed
On trackProjection
Daily activities$31,480 used$49,200 total
Community participation$8,110 used$19,300 total
Capacity building$12,940 used · review$14,700 total
Compliance

Compliance that watches itself

Certifications, screenings and documents are tracked with expiry alerts before they lapse. Every change lands in the audit log. Heatmaps show exactly where the gaps are, per worker and per client, so an audit is a print job, not a panic.

  • Document expiry alerts so screenings and certs never lapse silently
  • Full audit log of who changed what, when
  • Compliance heatmaps across staff and clients
  • Social media lockout on shift login: focus and privacy, by policy
How compliance works
CareHubJT
My Documents

Upload and manage your compliance documents

9/11MANDATORY
9UPLOADED
2MISSING
2 mandatory documents missingUpload all mandatory documents to remain compliant.
✓
100 Points of ID
Verified
✓
NDIS Worker ScreeningExpires 02/2027
Verified
✕
First Aid CertificateMissing
Upload
✕
Working With ChildrenMissing
Upload
Schedule Training Timesheet Documents More
CareHub AI

The admin mostly does itself

Drop in an NDIS plan and CareHub extracts the goals, funding and dates. Upload documents and a client profile builds itself. Resumes are read into your hiring pipeline, invoice PDFs are parsed, and you can ask about any client in plain English.

  • NDIS plan extraction: PDF in, goals, funding & dates out
  • Client profile autofill and living summaries from sourced facts
  • Ask AI about a client and get answers from their record, in plain English
  • Resume & invoice parsing that feeds recruitment and finance
See what the AI does
carehq.au/clients/ask-ai
Ask CareHub AIClient: Jordan B.
You
What should the team know before Jordan's first community shift?
CareHub AI · from 14 sourced facts
Jordan prefers quiet venues and a heads-up before plan changes. Mobility: walker, extra transfer time. Allergy: penicillin. Goal this quarter: catch public transport independently twice a week. Log progress against Goal 2.
Care plan p.4 Progress note 28 May NDIS plan
1system, end to end, not five tools stitched together
10+ hrsof admin handed back to your week
100%of changes captured in the audit log
NDISonly. Built for disability care, nothing else
Providers on CareHub

Run tighter. Care better.

★★★★★
"We replaced three subscriptions and a wall of spreadsheets. Rosters that took my coordinator a day now take an hour, and I can finally see margin per client."
MD
Managing DirectorSIL provider, Western Sydney
★★★★★
"Our last audit was the calmest we've ever had. Every document, every note, every change was already there, already organised. The expiry alerts alone are worth it."
OM
Operations ManagerNDIS provider, Brisbane
★★★★★
"The workers actually use it. GPS clock-in, the briefing, the checklist. It's all just there. Notes get written on shift now, not days later."
TL
Team LeaderCommunity supports, Melbourne

See CareHub on your own roster

Book a 30-minute demo and we'll walk through your workflow in CareHub, from rostering to invoice. No pressure, no jargon.

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